Privacy Policy

1. Data Controller

2. Categories of Personal Data Processed

Depending on how you use our website, we may process the following categories of data:

• Identification data (first name, last name, account username)
• Contact data (email address, phone number)
• Order data (billing address, invoice details, details of purchased products or services)
• Account usage data (login history, order history)
• Technical data related to website usage (IP address, device identifiers, data collected via cookies)

3. Purposes and Legal Bases for Processing

Personal data is processed for the following purposes:

Legal basis: necessity for the performance of an electronic services agreement (Art. 6(1)(b) GDPR).

Legal basis: necessity for the performance of a sales contract (Art. 6(1)(b) GDPR).

Legal basis: necessity to take steps prior to entering into a contract, or the legitimate interests of the controller in responding to enquiries (Art. 6(1)(b) and (f) GDPR).

In particular under tax and accounting law. Legal basis: Art. 6(1)(c) GDPR.

Legal basis: legitimate interests of the controller (Art. 6(1)(f) GDPR).

Legal basis: consent (Art. 6(1)(a) GDPR) and/or legitimate interests of the controller (Art. 6(1)(f) GDPR). Sending commercial information electronically requires separate consent.

4. Recipients of Personal Data

Personal data may be shared with:

• IT service and hosting providers
• Payment service providers (payment operators)
• Accounting firms and legal advisors
• Providers of analytical and marketing tools — to the extent necessary to achieve the stated purposes

5. International Data Transfers

Where the use of certain tools (e.g. analytics, mailing systems) involves transferring personal data outside the European Economic Area (EEA), the controller will ensure that appropriate safeguards as provided for under the GDPR are applied, such as standard contractual clauses.

6. Retention Periods

Personal data will be processed for:

• The duration of the electronic services agreement (account), plus the limitation period for related claims
• The time necessary to process an order, then as required by tax and accounting law
• Until an enquiry or contact form correspondence is resolved
• Until consent is withdrawn, where processing is based on consent
• Until the expiry of the limitation period for potential claims, where processing is for claim purposes

7. Your Rights

You have the following rights in relation to your personal data:

• Right of access and to receive a copy of your data
• Right to rectification (correction) of data
• Right to erasure ("right to be forgotten") in cases provided for by law
• Right to restriction of processing
• Right to object to processing — where the legal basis is the controller's legitimate interests
• Right to data portability — where data is processed to perform a contract or on the basis of consent
• Right to withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal

To exercise your rights, contact us at: hello@relocationtopoland.com

8. Right to Lodge a Complaint

You have the right to lodge a complaint with the competent supervisory authority for personal data protection — in Poland, the President of the Personal Data Protection Office (UODO) — if you believe that the processing of your personal data violates data protection regulations.

9. Voluntary Nature of Data Provision

Providing personal data is voluntary, however:

• Failure to provide data required for account registration will prevent the account from being created
• Failure to provide data required to place an order will prevent the contract from being performed
• Failure to provide data in the contact form may prevent a response from being given to your enquiry

10. Automated Decision-Making

Personal data may be used in automated processing (e.g. analytics tools) for the purpose of tailoring marketing content and website functionality to user preferences. This does not produce legal effects on users or similarly significantly affect their situation.